Need support, but don’t have our tools? No problem. If you’re on a Windows device, we can utilise the built in tools from Microsoft. This is called “Quick Assist” (You can find out more about it by clicking here).

During a call with us, to allow us to connect to you, follow these instructions.

1. Select Start , enter Quick Assist, then select it in the list of results
2. In the Code from assistant box, enter the 6-digit code we give you, then select Submit.